Crossing the post-Brexit border requires technical expertise, operational experience and a local presence.
Fresh Ways Logistics Ltd offers a customs assistance service designed for those exporting Italian food products to the United Kingdom and seeking a reliable partner to handle every step, with no surprises.
Thanks to our operational base in Kent, in a warehouse equipped with a BCP, and our collaboration with EORI as a customs partner, we support every stage of the import process: from the initial documentation through to the possible handling of holds or inspections by UK authorities.
We provide a tailored and reliable customs assistance service. Being directly present in the UK allows us to act promptly, streamline flows and provide tangible assistance to those working regularly in the British market.
We manage procedures accurately, help avoid documentation errors and support clients even in the event of additional requests or customs inspections.
Our goal is to minimise delays at customs, ensuring fluidity and continuity for the supply chain.
The customs stage is one of the most sensitive aspects of international logistics.
Having qualified local customs assistance makes the difference between an on-time delivery and an unexpected hold.
This is why we work proactively alongside Italian companies, offering our expertise, experience and a well-structured operational network.
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In our warehouse in Kent, authorised as a Border Control Post (BCP), inspections required by UK regulations can be performed without moving the goods to other control points. In the case of official checks (e.g. sanitary or phytosanitary), goods are directed to UK government-approved BCPs, such as Sevington.
Even when inspections do not take place in our warehouse, we closely follow the entire process: we work with our customs partner to ensure correct documentation management and to minimise any delays. Our team remains available to support clients in the event of requests or holds by the authorities.
Fresh Ways Logistics Ltd coordinates all activities and works with our partner EORI, specialised in customs procedures for the United Kingdom.
In the event of checks or additional requests from UK customs authorities, the case is handled by our partner EORI, with the support of the customs office in Italy.
Fresh Ways Logistics Ltd monitors the progress of the process and keeps the client updated, ensuring constant communication and timely support throughout all stages.
No, our customs service is integrated with transport, storage and logistics activities at our warehouse in Kent. We provide customs support only for shipments managed through our UK operational structure.
Contact us to build a complete logistics solution together, with integrated customs assistance. We are ready to support you in the United Kingdom with transparency, expertise and a direct presence on the ground.