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Useful documents

DocumentationAll the information at your fingertips

In this section you can consult and download useful documents for working with Fresh Ways Logistics Ltd: operational guidelines, company policies, forms and general terms of service.
We provide clear and up-to-date tools to make the daily management of shipments easier, from local logistics to customs.
If you are unsure which document to use, our team is always available to support you.

Operations and best practices

Criteria for proper palletization

Booking Deadlines

Christmas Holiday Schedule 2025–2026

Procedure for managing charges

Policy for opening a claim

Insurance coverage confirmation